Arizona State Board Of Optometry Practice Exam

What must the board provide to the licensee after receiving a complaint?

1. A written warning

2. A copy of the complaint for a response

3. A notification of a hearing

4. Details of the complaint investigation

The correct answer is: A copy of the complaint for a response

After receiving a complaint, the board is required to provide the licensee with a copy of the complaint for their response. This process ensures that the licensee is fully informed about the allegations against them, allowing them the opportunity to prepare a defense and reply appropriately. Providing a copy of the complaint is a fundamental aspect of due process, which aims to ensure fairness and transparency in investigations related to professional conduct. While the other options relate to different aspects of the complaint process, they do not meet the immediate legal obligations that the board has in terms of keeping the licensee informed. For instance, sending a written warning or a notification of a hearing may occur later in the process but does not directly pertain to the initial step of notification after a complaint is filed. Similarly, details of the investigation may be shared later as the process unfolds, but initially, giving the licensee a copy of the complaint is essential for allowing them to respond to the specific allegations.